Privacy Policy
Cookie Policy
What is this Privacy Policy?
This privacy policy describes East Devon Automotive's policies and procedures on the collection, use and disclosure of the information provided by Users and Visitors of the Platforms. East Devon Automotive shall not use the User’s information in any manner except as provided under this Privacy Policy.
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We are committed to respect your privacy.
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We do not sell or share your personal information to third parties.
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We collect information only to process your vehicle purchase, extended warranty, register the vehicle into your name with the DVLA and provide you with excellent service that could include sending promotional newsletters.
What we collect.
When you register yourself on our site at www.eastdevonautomotive.co.uk, sign up to newsletters, or contact us for support or with questions and purchase a vehicle we will collect:
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Your Name, Phone Number, Email Address & Current Address.
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How we use Your information
Customer’s email is used only for product related communications like sending invoices and warranty related documents. The address and telephone number is used for the purpose of creating a sales invoice, registering the vehicle to yourself with the DVLA, mailing any related documents and providing you with any extra products you may choose to purchase (Warranties, Finance, AUTOGLYM Lifeshine ETC). Other than these areas, the information has no commercial usage.
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How long do we store data for?
We will store your purchase invoice for 7 years inline with UK accounting requirements. All other non-required data will be erased 24 months after you have purchased your vehicle.
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Your rights
If at any time you wish to know what data we old on you, please get in touch. We are happy to remove all your data at any time.
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Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may unsubscribe from these communications at any time by following the instruction contained within each of the communications you receive.
Refer us
If you wish to use our referral service to tell a friend or family about our website or to share your wish list, we will may ask for your friend’s or relative’s name and/or email address. We will automatically send your friend or family a one-time email inviting them to visit the site or view your wish list. We store this information for the sole purpose of sending this one-time email and tracking the performance of our referral program. Your friend may contact us at info@eastdevonautomotive.co.uk to request that we remove this information from our database.
Third Parties
We use other third parties such as DVLA, Finance companies, Warranty companies, Paintwork protection companies on your behalf to update documents, arrange finance and warranties. When you sign up for the above services, we will share your personal information as necessary for the third party to provide that service.
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Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
Business Transitions
In the event East Devon Automotive goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Your Account
If you like to update your information with us or if you no longer need our service, you may update or delete it by emailing us at info@eastdevonautomotive.co.uk. We will respond to your request within 24 to 48 hours. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We do the best to protect your personal information.However No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
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A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
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You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you, unless you modify your browser settings. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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Log Files
Like most other websites, we use third-party tracking services to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. You can change these settings by not accepting the cookie policy that appeared when you visited the website.
Links to Other Sites
This Web site contains links to external sites that are not owned or controlled by chanscars. Please be aware that we are not responsible for the privacy practices of such other sites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Contact Us
If you have any questions/comments about privacy policy, you should contact us at info@eastdevonautomotive.co.uk